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Welcome to Hello Lagbaja

Driving Excellence in Customer Experience

Report Good or Bad Service

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  • Wow! I couldn't believe it!

    Hello lagbaja assistance gave me the necessary leverage I needed to reimburse me for unsatisfactory service. The company contacted me after posting my consumer complaint, and I received a monetary refund and a replacement item. Great hello lagbaja!\"

  • It was so easy!

    The site was really easy to use and gave me the correct platform to air my voice to my vendor

  • TOTAL NIGERIA

    The Nigerian Customer Service Award is an annual award that celebrates excellent service delivery in Nigeria. It is held annually to recognize companies that deliver effective and exceptional customer service. We are proud to announce that Total Nigeria P

  • Was Consumer Protection Council right in 2013

    MTN Nigeria was honoured by the Consumer Protection Council (CPC) for its consistent efforts at improving customer experience on its network and for its corporate social responsibility initiatives. You can be the judge this year

Recent Reports

REFUSAL TO SWAP DECODER

Due to sms alert i recieved whilst out...

By elohex to DSTV - Replies 2

My ATM card is now unuseable on ATMs.

I collected a new ATM card around June...

By Jephito to First Bank - Replies 0

poor service and no meantanance culture

Lagos NURTW BRT buses are offering a...

By rachy to BRT BUS - Replies 0

Our Approach

Step 1

We take the complaint directly to the escalation team of the company, who has the power to resolve your grievance.

Step 2

Us

We follow up with them and keep you updated via email, SMS and phone. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you.

Step 3

We make you happy by getting the result.